Privacy Policy

Who We Are

Aran Sleep supplies commercial-grade mattresses to property operators across Ireland. If you have any questions about this policy or your data, you can reach us by phone at +353 83 117 2909 or by submitting an enquiry through the website.

What Information We Collect

When you submit an enquiry form on this website, we collect:

• Your first and last name
• Your email address
• Your phone number
• Your company or property name
• Any message you choose to include

We may also collect basic technical information automatically when you visit the site, such as IP address, browser type and pages visited, for the purpose of running and improving the website.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry
• Provide trade pricing, availability and product information
• Follow up on consultations and orders
• Keep records of customer communications

We do not sell your information to third parties and we do not use it for unrelated marketing.

Legal Basis for Processing

We process the information you submit through enquiry forms on the basis of your consent (you provide the information voluntarily to receive a response) and our legitimate interest in responding to commercial enquiries.

Who We Share Information With

We use third-party service providers to operate the website and manage enquiries, including our CRM and form-hosting provider. These providers process information on our behalf under data-processing agreements. We do not share your information with third parties for their own marketing purposes.

How Long We Keep Your Information

We retain enquiry and customer information for as long as necessary to respond to your enquiry, fulfil any resulting order, and meet our legal and accounting obligations. After that, we delete it or anonymise it.

Your Rights

Under GDPR, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict our processing of your information
• Request a copy of your information in a portable format
• Withdraw consent at any time

To exercise any of these rights, contact us using the details above.

Cookies

This website may use a small number of cookies to support functionality and basic analytics. You can control cookies through your browser settings.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of the page reflects the most recent change.

Complaints

If you have a concern about how your information has been handled, you can contact us first. You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).